Writing these paragraphs stems from a post.
Original post at: https://www.v2ex.com/t/797080
In the discussion, everyone talked about policies and costs from several angles. From a broader perspective, there is indeed a lack of regulation, but objectively speaking, forming strong norms for the last mile of courier delivery is overly difficult.
What I want to express is that some people believe that placing delivery lockers is a one-sided advantage for courier service providers, and I hold reservations about this group of people.
Personally, during my school years, deliveries were always "forced" to be placed at delivery points. Picking up packages at these points required queuing, "interacting" with staff, and sometimes the distance to pick up the items was even farther. The working hours of self-pickup points are fixed, while delivery lockers can be accessed even at 11 PM, so during my school years, I would have been happier with the delivery locker method. Therefore, my positive perception of delivery lockers is formed by comparing them with self-pickup points during my school period, which is something that needs to be clarified.
Since I started working and renting, I began receiving more packages at home. I don’t use SF Express much; Yunda is set to be placed in the delivery locker by default, and JD.com calls for each delivery. If someone is home, they will bring it upstairs; if no one is home, it goes to the delivery locker. Other couriers go directly to the self-pickup point, which is quite far from the community, but riding a bike is not a hassle.
The highest praise I have is for the JD.com courier. The luggage delivered to my home was sent via JD.com, two large bags of bedding and clothes. That day happened to be rainy, and since it was a weekday, I wasn't home during the day. The courier called and said he would first leave it at the self-pickup point. My psychological expectation of the courier was that he would help me deliver it to the bottom of my building, and if I happened to be at work, it wouldn’t be a problem to exert a little effort to pick it up from the self-pickup point. So I didn’t pay much attention to the second half of his message, just said thank you and hung up. When I arrived at the self-pickup point, I wanted to carry it back myself, but the self-pickup courier said it was temporarily stored there, and the JD.com courier said he would deliver it to me again in the evening. When I received the package that evening, I sincerely thanked the courier because my old apartment building has no elevator.
So, from the perspective of empathizing with the physical labor of couriers, I support something that conveniently benefits both the platform and the couriers.